ECC LINKEDIN LIVE SESSION: PEOPLE & CULTURE DOUBTS & SACRIFICES ON THE PATH TO BUSINESS HARMONY
Short summary
In today’s world, the belief that tough competition fosters the best outcomes persists. However, this mentality often pits peers against each other, glorifies harsh management tactics, and often normalises immoral practices if they promise higher profits.
Consequently, workplace distrust proliferates, contributing to issues such as absenteeism, burnout, and depression. All of this hinders the creation of a customer-centric culture within an organisation as well.
So, how do we reconnect with each other in business? How do we put humanity at the centre to achieve the best results? ⭐
Join Olga Potaptseva, founder and CEO of European Customer Consultancy (ECC) and CXpanda, and Nick Van Langendonck for an interesting discussion. Nick has founded multiple innovative companies and is at the forefront of the Unbossers Network, a dynamic learning platform fostering accelerated on-the-job learning across industries. It emphasises long-term thinking, transparency, and autonomy.✨
During this event, we discuss effective communication tools and the flipped pyramid concept to engage leaders and align the organisation with customer-centric values. We also explore strategies for leaders to balance team autonomy and rewards while fostering customer-centric behavior and alignment with organisational goals, and more.
